Welcome ! edit account | X2 Profile: No X2 profile found | Site Theme: default | Account: Sign Up (FREE) User Login

Frequently Asked Questions/Knowledgebase

Database Size: 66 | NMallers Questions DB CORE v1.10: View Recent | Browse Categories | Advanced Search

Welcome to the NeoMallers frequently asked questions page! For a question not answered here, please post here
Search by keyword or browse by category. It's up to you.




Recent Questions


Get more info | Filed under: Counter Service - Shop Only | Uploaded by: saudor | | View Question
Why is my shop counter total not going up?
To reduce server and database load, the totals are updated daily at midnight NST. At this time, the current hits for that day will be tallied to your overall total.

Get more info | Filed under: Sales History Trackers - Portal | Uploaded by: saudor | | View Question
Runtime error 13, Portal crashes/errors on startup
Open up the c:\neomallers\users\YOUR PROFILE FOLDER\db_shopstock\data_shopstock.db file in notepad and delete any lines that look like the following: (these are commonly found at the the top.
{***}{***}{***}{***}{***}

Get more info | Filed under: Sales History Trackers - Portal | Uploaded by: saudor | | View Question
How do I zip up my profile?
To do this, open up the users folder (in C:\neomallers if default settings used) and right click the profile in question. Choose send to compressed folders. A file will be created. Please send that file to support@neomallers.com

For more info: 3451 | Filed under: Sales History Trackers - Portal | Uploaded by: saudor | | View Question
The text on NeoMallers Portal is everywhere on the screen/doesnt fit properly in the window! It's not in the right places
Please make sure your font size is set at the correct size(refer below)
http://www.neomallers.com/node/3451

Get more info | Filed under: Counter Service - Shop Only | Uploaded by: saudor | | View Question
How do I delete members from my mall on the top shops page?
Please go to the specify mall page and select add/edit and scroll down. You should see a list of members that you can delete. Also note that you must be the creator of this mall in order to access these admin features. This page can also be accessed directly from the following link:

http://www.neomallers.com/malls?action=manage

Get more info | Filed under: Counter Service - Shop Only | Uploaded by: saudor | | View Question
Help! I got frozen. How do i update my neopets username on neomallers?
Simply click the linked neopets username at the www.neopets.com/mycounter page and follow the on screen instructions to change the neopets username that is registered to your NeoMallers user account.

Get more info | Filed under: General Site Questions | Uploaded by: saudor | | View Question
What are the advantages of premium?
We are currently building on this service but as of now, it will grant access into viewing who visited your petpages (based on #VISITOR tag) You will also be invited to testing beta features before it becomes public

Get more info | Filed under: General Site Questions | Uploaded by: saudor | | View Question
How do I get Premium? Do I need to pay?
Absolutely not. Premium is granted on a case by case basis and is avaliable to users who have reached 100 quality posts or 6 months membership, whichever comes first. If you are interested in the premium service, please contact the admin

Get more info | Filed under: Counter Service - Other | Uploaded by: saudor | | View Question
How does the counter service track usernames?
By utilizing the #VISITOR tag on neopets petpages

Get more info | Filed under: Counter Service - Other | Uploaded by: saudor | | View Question
Why is the visitor's name not showing anymore in petpage counters?
This has been disabled due to some trolling incidents. Only premium members have access to such service.

NeoMallers is made possible through non-obtrusive google ads.
Please consider whitelisting your adblockers to help with costs. Thank you!