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Frequently Asked Questions/Knowledgebase

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Welcome to the NeoMallers frequently asked questions page! For a question not answered here, please post here
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Recent Questions


Get more info | Filed under: The Analyst Beta | Uploaded by: saudor | | View Question
Can I request features?
Sure! Please create a thread on the development forums.

Get more info | Filed under: The Analyst Beta | Uploaded by: saudor | | View Question
Which browsers is it going to support?
While the goal is to support every browser, we will do extensive testing on Firefox-based browsers (including Chrome), Opera, Safari, and Internet Explorer

Get more info | Filed under: The Analyst Beta | Uploaded by: saudor | | View Question
Do I need to whitelist neomallers.com in NoScript?
You do not have to but if you do not, you will not be able to take advantage of the javascript component that will allow the analyst to act in a similar manner to the Portal Pro. (clipboard copying, etc)

Get more info | Filed under: The Analyst Beta | Uploaded by: saudor | | View Question
Are there going to be any disruptions?
Once the beta reaches its final release, the server will be upgraded to support this. During this time, you may see a site-wide downtime of around 24 to 72 hours

Get more info | Filed under: The Analyst Beta | Uploaded by: saudor | | View Question
What's the difference between the Analyst and the Portal Pro?
It will be the same with the addition of new features such as integration with your counter service.

Get more info | Filed under: The Analyst Beta | Uploaded by: saudor | | View Question
Is the Analyst going to be free?
Yep. As with every other feature on this site, everything will be free of charge!

Get more info | Filed under: The Analyst Beta | Uploaded by: saudor | | View Question
I use the NeoMallers Portal Pro/Web Edition. Can I transfer my data?
Yes! The plan is that data can be transferred back and forth. NeoMallers Portal Pro will be updated to its final version (10.0) to allow for exporting/importing of data

Get more info | Filed under: The Analyst Beta | Uploaded by: saudor | | View Question
Who can use the Beta?
Those who have prior and good experience with the NeoMallers Portal Professional Edition may test the beta on request. However, be warned that once beta testing is complete, all your data will be deleted.

Get more info | Filed under: The Analyst Beta | Uploaded by: saudor | | View Question
When is the beta coming out?
Hopefully around late April to early May 2010. Maybe earlier.

Get more info | Filed under: Counter Service - Shop Only | Uploaded by: saudor | | View Question
My counter isnt counting!
Please make sure you copy and pasted the counter code from www.neomallers.com/mycounter and inserted it into your shop.

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