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Frequently Asked Questions/Knowledgebase

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Counter Service - Shop Only


Get more info | Filed under: Counter Service - Shop Only | Uploaded by: saudor | | View Question
Why is my shop counter total not going up?
To reduce server and database load, the totals are updated daily at midnight NST. At this time, the current hits for that day will be tallied to your overall total.

Get more info | Filed under: Counter Service - Shop Only | Uploaded by: saudor | | View Question
How do I delete members from my mall on the top shops page?
Please go to the specify mall page and select add/edit and scroll down. You should see a list of members that you can delete. Also note that you must be the creator of this mall in order to access these admin features. This page can also be accessed directly from the following link:

http://www.neomallers.com/malls?action=manage

Get more info | Filed under: Counter Service - Shop Only | Uploaded by: saudor | | View Question
Help! I got frozen. How do i update my neopets username on neomallers?
Simply click the linked neopets username at the www.neopets.com/mycounter page and follow the on screen instructions to change the neopets username that is registered to your NeoMallers user account.

Get more info | Filed under: Counter Service - Shop Only | Uploaded by: saudor | | View Question
My counter isnt counting!
Please make sure you copy and pasted the counter code from www.neomallers.com/mycounter and inserted it into your shop.

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