DISRESPECT FROM mean tree

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saudor's picture
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Joined: 10/06/2007 - 12:30pm

Ok here's my two cents on this matter.

1. Running this site is harder than it seem/looks. On the outside, it appears to be a simple counter service with some random forum hosted on some random domain name. But inside, you gotta watch out for security (in addition to the initial planning and then coding it in a manner that provides the fastest and most lightest database queries). A site with a bunch of security exploits isnt gonna keep its members and then you'd end up with pissed off people complaining how someone CGed their account via this site. Then you gotta watch out for glitches within the site that might cause things to not run properly. On top of that, every computer handles things different, which means, even it works perfectly on my computer, it works crappy on another. I.E. Portal 6 worked perfectly on English OS's but crapped out on UK operating systems because their decimal system is slightly different from the U.S.
Summary: It means I'm always busy poking around, patching things up, keeping ahead of attempted hack attempts, etc.

2.) Because many people have different areas and varying degrees of "guesswork", I've taken extra time to write up and upload a tutorial (now including a video), complete with graphics in a step-by-step form. The forums are also here too to reduce the workload in 1.) and act as a knowledgebase where users can search for similar solutions to their problems.

Now, how would you feel if as soon as someone had a tiny bit if trouble, they'd resort to instantly mailing the admin asking for help, especially when it's a simple question that can be answered by just scrolling down (the all famous, how do i paste my counter code into my ship question) It's right on the page. It's bold. It's big. And as a bonus, there's a tutorial for it too. Wouldnt you be like "WTF, I JUST WROTE A GOD DAMN TUTORIAL FOR IT?" Now you might say, "well it only takes 5 seconds to answer. Take a chill pill sheesh", try having many users asking that same question (or another very simple question) on a daily basis, both on neopets (which by the way, it's against the rules to post offsite links, so things like 'where do i get the counter code' are harder to answer) and here.

Then you get those people where you spend 20 minutes holding their hand and taking them step by step through the pages (basically what the tutorials are supposed to do), and what do they do? they decide not to use it afterall. Congrats, 20 minutes down the toilet. Not even a "thanks for the time" either.

And because this site has so many members and gains about 15-30 a day, alot of the same stuff happens all the time, endlessly and thus i get irritated from time to time with the "Not this again" scenario, especially after an hour or two of fiddling around with a piece of ridiculously simple code that refuses to function lol

If you have the patience to answer 283872812 times, then great.

Ohh and NeoMallers isnt my full time job Wink I've got other real life stuff to do so that cuts down more time too and from time to time, i rather use my free time slacking/playing some game instead of constantly working on the site too Smile

EDIT: and the OP posted her question under the wrong section of this site. If i remember correctly, its buried in the "NeoMallers Portal 8.0 released!" thread

@goobabe

http://www.neomallers.com/node/1545
^
it's a wonder abrar13 even helped you. to me, you sounded like a typical forum troll pretending to be dumb and trying to waste people's times (trust me, I've got one or two of those already!)

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silverdragon's picture
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Joined: 10/06/2007 - 1:58pm

hey dmitri what's a "forum troll" and how do i become 1?? can u guide me thru it? or write an tutorial? also how do I paste the counter code in my shop cuz its not working???
___________
Chris, aka wushu_soldier
Sniper, maller, reseller
Background shop of X-Mart
Neomallers graphics designer

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Chris, aka wushu_soldier
Sniper, maller, reseller
Background shop of X-Mart
Neomallers graphics designer

killercars5000's picture
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Joined: 28/02/2009 - 11:59am

Well said Dmitri Smile I have a feeling I'll be directing a lot of people to that post

abrar13's picture
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Joined: 30/07/2009 - 11:42am

Dmitri wrote:
Ok here's my two cents on this matter.
@goobabe

http://www.neomallers.com/node/1545
^
it's a wonder abrar13 even helped you. to me, you sounded like a typical forum troll pretending to be dumb and trying to waste people's times (trust me, I've got one or two of those already!)

atleast after i helped her the person stopped annoying everyone Biggrin
and he/she said TY I-m so happy

Come check it out:
http://www.neopets.com/browseshop.phtml?owner=abrar1646&misc

saudor's picture
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Joined: 10/06/2007 - 12:30pm

seanaf wrote:
You should at least thank abrar for all his help.

not really. she only said it after seanaf told him

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kirsty_to_stay's picture
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Joined: 22/04/2008 - 8:01am

Yeah super rude people in this world Sad

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Kirsty aka "the sensitive one"
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abrar13's picture
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irisheyez's picture
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Joined: 04/09/2007 - 1:03am

do forum trolls eat forum goats? that might be fun! Biggrin

5tar's picture
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Joined: 10/10/2008 - 8:13pm

kirsty_to_stay wrote:

By the way, if you are 60 years old why do you feel the need to be being so immature about this?

haha Kirsty some people get grumpy when they get older Lol

saudor's picture
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irisheyez wrote:
do forum trolls eat forum goats? that might be fun! Biggrin

and who is this forum goat might i ask? Angel

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