Hi, can't seem to find a solution to my problem...I've attached a screen shot of the error message I'm receiving when trying to start the portal (the welcome screen comes up fine).
Until today I've been running the old version with no problems, but having been offline for a while, I came online and the old version was no longer working for some reason (when I launched it it came up with some weird bingo screen thing). So I downloaded the update file first, got the error message, uninstalled and reinstalled and still got the message. I initially downloaded from FF, then IE. Neither worked. I notice when I uninstall the folder and a number of files are still there. Do I need to physically delete the folder/files?
I'm running vista home prem and FF 3.5.6.
Thanks
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