My account was frozen last Thursday after visiting a user shop that had a lu codestone for sale. I got logged off my account within a few minutes, and when I tried to log back in, I got the following message: Due to potentially suspicious activity on this username, it has been frozen for the owner's protection. This can include falling for a scam or entering information into a fake login page. If you would like information on getting this account back, please contact us by clicking here. How long does it take for tech support to respond to tickets? I've sent a premium frozen account form inquiry a few days ago and am just waiting for a reply.