Since TNT changed the coding stuff and whatnot, my user lookup is all kinds of jacked up. I get this message when I try to update:
Error: We cannot update your personal information (1)
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Anyone else having this problem, or am I just special?
Can't update user lookup
Wed, 23/02/2011 - 1:13pm
#1
Can't update user lookup
Wed, 23/02/2011 - 1:20pm
#2
It's been a common problem for a while now :(
Taken from: http://www.neopets.com/~anarinia
[quote]Have one of my userlookups you want to update? Or ANY userlookup you want to update? Getting a silly error that says :
Error: We cannot update your personal information
DONT FRET! All you need to do is log out of your account, log back in and VOILA! It should be fixed. This is a common error going around right now (seemed to happen right after Habitarium was added to the userlookups). If logging out and logging back in does not seem to do the trick, try a different browser. If it STILL doesn't work, empty your 'cache' on your browser. If it STILL won't work... well I can't help you out anymore then to tell you to submit a bug report to TNT. I'm sure they know about it and are trying to fix it. [/quote]
Some people also report none of this works, but persistence (and patience, i.e. over a few days) worked for them.
Wed, 23/02/2011 - 1:22pm
#3
Log out, log back in.
Wed, 23/02/2011 - 4:47pm
#4
TNT's official response is what Leah said, but that didn't work for me in Firefox. I had to use Google Chrome -- try that?
Wed, 23/02/2011 - 5:10pm
#5
Dear TNT, stop trying to fix things that aren't broken and work on something else.
Wed, 23/02/2011 - 5:19pm
#6
I tried logging out a few days ago and it didn't work. I tried it just now and it worked. *feels like a moron*
Thanks for your help, people. :)
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Wed, 23/02/2011 - 10:15pm
#7
LOL at angel_shortcake's comment
