Welcome ! edit account | X2 Profile: No X2 profile found | Site Theme: winter | Account: Sign Up (FREE) User Login

Portal

4 replies [Last post]
Sales's picture
Offline
Master
Joined: 14/03/2009

Does anyone know what this means please as I cant open the portal, I have logged all the way offline and still get this message,
** runner-time error '6' overflow **
any help would be appreciated

I have 51 Pages of Wearable Items 4 Sale in my shop, you never know what Bargains you may find. I restock around 7 times a day.

To get to my shop please press on the link below
http://www.neopets.com/browseshop.phtml?owner=buy_swap_or_sell

saudor's picture
Offline
Site Admin
Joined: 10/06/2007

Hi! By any chance, did you switch computers/reinstall windows, etc? If you did, you will need to reinstall Portal. (Don't worry, you won't lose any data unless you explicitly throw it into the recycle bin) That being said, What OS / Browser) are you running? (Windows 7/8/etc, and browser version can be found via Help -> About)

Also, would you be able to double check to make sure it's not the following issue here:
http://neomallers.com/faq?type=view&id=66
http://neomallers.com/faq?type=view&id=47

If the above two are fine and the error is on startup can you follow these steps to create a new profile and see if the issue still presents itself?
http://neomallers.com/faq?type=view&id=44

-----------------------------
Protect your account
http://www.neopets.com/~punchback_bob
CG information & more

Sales's picture
Offline
Master
Joined: 14/03/2009

Hi Saudor, ty for your help. I left my laptop on by accident and the battery died on me, the next time I want to to use the portal it wouldnt work. Going to check out the info you provided. Grin

I have 51 Pages of Wearable Items 4 Sale in my shop, you never know what Bargains you may find. I restock around 7 times a day.

To get to my shop please press on the link below
http://www.neopets.com/browseshop.phtml?owner=buy_swap_or_sell

Sales's picture
Offline
Master
Joined: 14/03/2009

I havent deleted anything but downloaded the portal again and now I get run time error 76. I am using Vista, hope that is some help, I love using this portal and would hate to see all this hard work go down the drain sad

I have 51 Pages of Wearable Items 4 Sale in my shop, you never know what Bargains you may find. I restock around 7 times a day.

To get to my shop please press on the link below
http://www.neopets.com/browseshop.phtml?owner=buy_swap_or_sell

saudor's picture
Offline
Site Admin
Joined: 10/06/2007

hmm sounds like something must have gotten corrupted. Would you be able to send me the folder + the profile data? I can plug it into the source and see where it's crashing.

Please follow the steps here:
http://neomallers.com/faq?type=view&id=65

however, the support@neomallers.com email address is broken so I will PM you an alternate address

-----------------------------
Protect your account
http://www.neopets.com/~punchback_bob
CG information & more

NeoMallers is made possible through non-obtrusive google ads.
Please consider whitelisting your adblockers to help with costs. Thank you!