Im not sure if its been said, be sure to check your SPAM folder. One time I got nervous, b/c I forgot my password and requested that it was sent to me and I never received it. Neopets was never considered SPAM before by AOL, so I didnt think to check the folder. Eventually I checked it and found my password request there so I unmarked neopets as SPAM. It was weird that it ended up in that folder at all, I still dont know why it happened. Its worth trying for you if it hasnt been considered. Good Luck

[quote=sunshine24240]Well I sent a form to them and I'll see what happens. Thanks.[/quote] Hope you get your account back!

Hey there, I am not a n00b to neopets, but this jargon you guys speak of is very confusing.. What is the self-freeze?

[quote=lafever]Hey there, I am not a n00b to neopets, but this jargon you guys speak of is very confusing.. What is the self-freeze?[/quote] Disabling your account so you are no longer able to play neopets on that particular account.

I wouldn't self freeze=( I would just wait a day or two before doing that. I honestly think that you will be able to get your account back!

[quote=sunshine24240]I did check the spam and nothing. I'm about to give up. They have a week. Then I'll freeze[/quote] Hmm... if your going to wait a week you might as well not freeze. Either way it might be good to just keep your account.

You won't be able to self-freeze unless you get your correct password.

i'm really upset too. i want to self freeze, but i love my friends too much. so i'm just qutting.