Portal Problem

Submitted by Leelo513 on Sun, 13/12/2009 - 5:37am
After inputting about 3 prices of items in the portal, it says there is a runtime error and it closes. Anyone know why? It kind of makes me frustrated because I think it will take hours for me to input everything. :(
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Help & Support (Counter/Portal)
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[KB#02 - Preparing Compressed folders to package users directory] To do this, open up the users folder (in C:\neomallers if default settings used) and right click the profile in question. Choose send to compressed folders. A file will be created. Please send that file to [email protected] and if possible, provide any details of what you were doing when you experienced the glitches Since you didnt provide any specifications, try doing the above so i can look at it myself from my end. --------------------------------------------- Celebrate [color=red]Xmas[/color] at [color=green]Xmart[/color]. Buy a tent for your pet today! http://www.neopets.com/browseshop.phtml?owner=dmitri_stanislaus
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Sun, 13/12/2009 - 6:12am |

Yahoo or Gmail isn't letting me send the file. it says it has a virus threat. :( ~~ http://www.neopets.com/browseshop.phtml?owner=leelo513&misc
-------------------- http://www.neopets.com/browseshop.phtml?owner=leelo513&misc
Leelo513 | Sun, 13/12/2009 - 6:36am |

Try zipping up the /users folder as opposed to the entire thing --------------------------------------------- Celebrate [color=red]Xmas[/color] at [color=green]Xmart[/color]. Buy a tent for your pet today! http://www.neopets.com/browseshop.phtml?owner=dmitri_stanislaus
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Sun, 13/12/2009 - 9:09am |