Portal Question

2024-08-21 Duplicate sales date entry Issue

 A temporary patch has been applied to hopefully address this issue (A more permanent fix is in the works). Unfortunately, if you are already experiencing this issue, we need to manually clear that date. The patch will now attempt to merge the conflicting entries. Please neomail dmitri_stanislaus or post on our new subreddit. That being said, it is recommended you keep a copy of your sales history for a week or so. (we are currently addressing issues with the database)

Submitted by _jaspeh_ on Thu, 31/12/2009 - 5:31pm
I want to make a new profile in the portal. Alot of the items will be the same as what I currently have. What I am thinking of doing is... - Copy the profile folder, and rename it - Also rename the .ini file inside. - Open portal with this new profile - Go into admin to Reset Items Sold & Reset Sales Profit Will this leave me with the items, their prices and warn levels, but no previous data about sales from the past? That is what I am trying to do
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Help & Support (Counter/Portal)
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I did the steps above, and I noticed that I probably also want to Delete Sales History Data The popup says that I should "remove every file with sales in the filename from users/profilename folder" When I did this, I got a division by 0 error when loading the portal. These are the files I deleted, should any of them stay? _sales.db 2009_sales.db rawsales.txt rawsales_0001.txt topsalescache.txt
[hr][size=11]Training, Luck & Medicine! ^_^ www.neopets.com/browseshop.phtml?owner=_jaspeh_&misc#c [/size]
_jaspeh_ | Thu, 31/12/2009 - 5:47pm |

delete the 2009_sales and the blank one and i think you should be fine --------------------------------------------- Celebrate [color=red]Xmas[/color] at [color=green]Xmart[/color]. Buy a tent for your pet today! http://www.neopets.com/browseshop.phtml?owner=dmitri_stanislaus
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Thu, 31/12/2009 - 5:51pm |

I deleted _sales.db 2009_sales.db and got the same thing, Runtime error '11': Division by zero So I tried just deleted 2009_sales.db It looks like its loading (more than before), but results in the same error =(
[hr][size=11]Training, Luck & Medicine! ^_^ www.neopets.com/browseshop.phtml?owner=_jaspeh_&misc#c [/size]
_jaspeh_ | Thu, 31/12/2009 - 5:54pm |

Ok try deleting the sd.db file too and then apply the patch update i just uploaded now --------------------------------------------- Celebrate [color=red]Xmas[/color] at [color=green]Xmart[/color]. Buy a tent for your pet today! http://www.neopets.com/browseshop.phtml?owner=dmitri_stanislaus
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Thu, 31/12/2009 - 6:12pm |

Can I create a new profile from scratch , then just copy over a file from the old profile? (like maybe the db_shopstock? would all my stock data be there?)
[hr][size=11]Training, Luck & Medicine! ^_^ www.neopets.com/browseshop.phtml?owner=_jaspeh_&misc#c [/size]
_jaspeh_ | Thu, 31/12/2009 - 6:12pm |

Oh awesome :o I didnt get the error anymore, peeking around now to see that the right stuff is gone, but it seems great! Thank you :D
[hr][size=11]Training, Luck & Medicine! ^_^ www.neopets.com/browseshop.phtml?owner=_jaspeh_&misc#c [/size]
_jaspeh_ | Thu, 31/12/2009 - 6:15pm |

Okay, I wanted to get rid of the old customers info as well. I deleted the 2 files in db_customers (data_users.db and index_users.db). It seems fine and got re-created when I input a sales history :D And last thing, I guess theres no way to clear the "last sold on" date of each item?
[hr][size=11]Training, Luck & Medicine! ^_^ www.neopets.com/browseshop.phtml?owner=_jaspeh_&misc#c [/size]
_jaspeh_ | Thu, 31/12/2009 - 6:21pm |

The update i just uploaded now as of this post should take care of it. I stuck it in the reset #item sold so resetting that should also reset the last sold date --------------------------------------------- Celebrate [color=red]Xmas[/color] at [color=green]Xmart[/color]. Buy a tent for your pet today! http://www.neopets.com/browseshop.phtml?owner=dmitri_stanislaus
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Thu, 31/12/2009 - 6:25pm |

The Reset Item Sold Count in the Admin should clear it? Just updated and tried and didnt work for me :( (thanks for doing this btw!)
[hr][size=11]Training, Luck & Medicine! ^_^ www.neopets.com/browseshop.phtml?owner=_jaspeh_&misc#c [/size]
_jaspeh_ | Thu, 31/12/2009 - 6:29pm |

yeah it should work and firefox is probably doing its ugly business again so you would need to download the update patch using a different browser since I'm willing to bet it's caching the one you downloaded before --------------------------------------------- Celebrate [color=red]Xmas[/color] at [color=green]Xmart[/color]. Buy a tent for your pet today! http://www.neopets.com/browseshop.phtml?owner=dmitri_stanislaus
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Thu, 31/12/2009 - 6:32pm |

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