[KB#01 - Intro] Please try to provide screenshots and as much details as possible including the following [b]1. Operating System & Language [/b]Ex: Windows XP PRO English 32-bit Edition, Service Pack 2 [b]2. Browser & Version[/b] Ex: Firefox 3.0 English [b]3. Your NeoMallers Portal Version. [/b]This is shown at the bottom of the main screen Also, state exactly what you were doing when the error occurred. Again a screenshot is helpful. You can upload screenshots via the "[b]File Attachments"[/b] Feature. [KB#05- Run as admin] Try running the portal file/install file in admin mode. To do this, right click the application file and choose run as administrator. XP users, click on RUN AS and select the administrator tab [KB#06- Disable Security programs] Programs such as Norton Internet Security may intefere with the portal's operations. Try disabling them for the time being. [b]Vista users:[/b] You can also try disabling user account control. To do this follow these steps. Open Control Panel. Under User Account and Family settings click on the "Add or remove user account". Click on one of the user accounts, for example you can use the Guest account. Under the user account click on the "Go to the main User Account page" link. Under "Make changes to your user account" click on the "Change security settings" link. In the "Turn on User Account Control (UAC) to make your computer more secure" click to unselect the "Use User Account Control (UAC) to help protect your computer". Click on the Ok button. You will be prompted to reboot your computer. Do so when ready. [b] Windows 7 Users:[/b] Disable UAC via Control Panel Go to the Start Menu -> Control Panel -> User Accounts and Family Safety -> User Accounts -> Change User Account Control Settings Move the slider to disable all notifications.

ok :P i guess you gotta wait for the web platinum version. I'm still in the planning stage. Deciding whether or not i should take the web approach or Adobe Flash approach --------------------------------- [url=http://www.neopets.com/pirates/smugglerscove.phtml?thanks=24698]Get a SuAP[/url]

Yeah I've had this issue with someone. Something is preventing the installation to proceed. I'm planning to discontinue the portal pro since it causes way too much trouble and web based is so much easier since all i have to worry about is firefox/IE. Not windows XP with security, windows 7 without security but includes this. Or whether or not it will work with windows xp swedish but not windows xp chatspeak edition or w/e --------------------------------- [url=http://www.neopets.com/pirates/smugglerscove.phtml?thanks=24698]Get a SuAP[/url]

Yeah. and the link below is a neopets link. It's a fun link :P EDIT: But expect GREAT things around end of April/May. Got a whole lot planned that will make use of newer more powerful servers. :P And I spent $500 on the Adobe Creative Suite (not for neomallers purposes but for my program! for those who think i'm abit... off the hook) so gonna make full use of that and teach myself flash ;) --------------------------------- [url=http://www.neopets.com/pirates/smugglerscove.phtml?thanks=24698]Get a SuAP[/url]

[quote=saudor] [b]Vista users:[/b] You can also try disabling user account control. To do this follow these steps. Open Control Panel. Under User Account and Family settings click on the "Add or remove user account". Click on one of the user accounts, for example you can use the Guest account. Under the user account click on the "Go to the main User Account page" link. Under "Make changes to your user account" click on the "Change security settings" link. In the "Turn on User Account Control (UAC) to make your computer more secure" click to unselect the "Use User Account Control (UAC) to help protect your computer". Click on the Ok button. You will be prompted to reboot your computer. Do so when ready.[/quote] <3333333333 Dmitri, THANK YOU SO MUCH. I've been looking forever to figure out how to undo that damned thing! *** [size=10]Current shop size: 129/700 www.neopets.com/browseshop.phtml?owner=nioe_yemar&misc Owner of The Rainbow Fields Mall! www.neopets.com/~Mynynae - Places to Go, Things to See![/size]