Im not referring to you but there's a ton of people that contact me either via personal message on this site or over neopets... even with all those notices and usually, it's something i've answered in the F.A.Q. of this site, the forums, or something that everyone can benefit A support ticket is probably the only way for someone outside the site to get in contact with admin, but restrict it to password resets only

Maybe a "forget password" button that will link to a page saying "Email me at [email protected] if you forgot your password. I will reset it for you and send a message back. Any other issues must be posted on the neomallers forum. If they are sent to this email, they will be ignored." Or something of the sort? You could create an email just for this?

[quote=angel_shortcake]Maybe a "forget password" button that will link to a page saying "Email me at [email protected] if you forgot your password. I will reset it for you and send a message back. Any other issues must be posted on the neomallers forum. If they are sent to this email, they will be ignored." Or something of the sort? You could create an email just for this?[/quote] Yeah, and as a little security something could be added where the last known IP address for the user is intertwined with their account (If it isn't already), and the person e-mailing has to supply their computer's IP address. --- Step outside, take a breath of fresh air, then look down to see if you have a new text message.

Well i can get the IP address pretty easily using simple web browser capabilities but I'll probably go the form route and insist account support only Plus i dont think many people will know what an IP address is (or how to get it) if i asked them to provide it lol

Just give instructions. Open Command Prompt under Start--All Programs--Accessories. Type ipconfig There will be multiple things labled "IP Adress". Record the one that is made up of all numbers. That is your IP address that is needed.. --- Step outside, take a breath of fresh air, then look down to see if you have a new text message.

Yes and you're telling people (who often dont know how to copy their counter code) to do this lol :P The people who post on these forums are generally fine. It's the ones that dont that often... well yeah

Look, if they can't hold CTRL and C at the same time, click another place, then hit CTRL and V, they should not be using the computer. Just saying. --- Step outside, take a breath of fresh air, then look down to see if you have a new text message.

Is IP address cruical? Like can someone hax me if they were to get my IP address? O.O Someone told me it was like my home address.. don't give it unless if you know them *unsure* ------------------------------- www.youtube.com/TKDJamesPakTKD Check out my Martial Arts samplers =)

[quote=TKDJamesPakTKD]Is IP address cruical? Like can someone hax me if they were to get my IP address? O.O Someone told me it was like my home address.. don't give it unless if you know them *unsure* ------------------------------- www.youtube.com/TKDJamesPakTKD Check out my Martial Arts samplers =)[/quote] It would be a reliable make sure you're the real person, by the way there is no privacy online; I could probably find your house given a couple of hours even without a last name, it takes barely any effort. I mean just click a few links and You're here from neomallers information. http://my4.statcounter.com/project/standard2/visitor_map.php?project_id=2544111&PHPSESSID=2283e79fcabf1b43ab6469d9caa39ab6 I can see my IP address, city, what last page I clicked on from the world view. It's kinda creepy. --- Step outside, take a breath of fresh air, then look down to see if you have a new text message.