[quote=Dmitri]Open your current NeoMallers Portal 6.8.1 Choose Update and it will download and tell you the folder of where it's located. Extract the files to the specified location and that's it By default, it should have installed to C:\NeoMallers - i dont know why you changed this location in the first place but at least you didnt randomly delete files (for fun) from the neomallers folder and then complain it doesnt run anymore :P[/quote] I did exactly that :( I didn't change anything and all my neomallers stuff is in the C:\NeoMallers. (Except I have 2 NeoMallers folders acutally, one is "NeoMallers" and has all the files and read me's and the other is "NeoMallers Portal" and just has a icon to start the portal. Not sure if I made that one on accident or not. Would that be affecting it? It's just a "shortcut" I think I accidentally made. Life without the portal sucks! *lol* EDIT: The "NeoMallers Portal" Folder contains the new portal, and the "NeoMallers" folder contains all the files and everything, and the old version of the portal. I can open each portal up seperately, it's odd. Does this help? -------------------- Want to be part of a 4 Mil NB ad? Go Here: http://www.neopets.com/~Lideus Are your pets hungry? Go Here: http://www.neopets.com/browseshop.phtml?owner=hamstergirl3350

[quote=Dmitri]it should install to c:\neomallers by default. Unless you have a scam program (like Norton Antivirus) that automatically renames it to neomallers portal or something. Or better yet, backup the users folder and delete EVERYTHING. and start from scratch WITHOUT playing around with anything.[/quote] It IS in c:\neomallers that IS where it installed :P And nope, I don't waste my money on any of that antivirus crap. So, I will keep the folder named "users", delete everything else, and download it again? -------------------- Want to be part of a 4 Mil NB ad? Go Here: http://www.neopets.com/~Lideus Are your pets hungry? Go Here: http://www.neopets.com/browseshop.phtml?owner=hamstergirl3350

Where would I download the patch at? Also here is a screen shot of a message I get. Is this the problem? -------------------- Want to be part of a 4 Mil NB ad? Go Here: http://www.neopets.com/~Lideus Are your pets hungry? Go Here: http://www.neopets.com/browseshop.phtml?owner=hamstergirl3350

[quote=Dmitri]When the unzip program (aka the updater) opens, you have to extract to that crazy long path. (good luck memorizing it) It also means that when you first downloaded the portal, you changed the folder from c:\neomallers to c:\users\sdjhsadaks\sdjkasdjalsk\sdjaskjldas\dsjakljfdsa\sdjfklds\programs\neomallers lol[/quote] Well, I dont recall ever changing the download location when I first downloaded it but it got there somehow so maybe I did (or Vista) did or something lol So I extracted to that location but now there are 2 portals there, the old one and the new one. When I open the new one it still says it cant find any user profiles. Screenie. -------------------- Want to be part of a 4 Mil NB ad? Go Here: http://www.neopets.com/~Lideus Are your pets hungry? Go Here: http://www.neopets.com/browseshop.phtml?owner=hamstergirl3350

[quote=Dmitri]seriously what the heck is going on. It's illegal to have the same filenames (portal and portal) to exist side by side. I would just copy that users folder elsewhere and uninstall portal and start from scratch and this time, make sure you choose C:\NeoMallers and not C:\users\...\...\...\neomallers since those two are NOT the same thing P.S. I tested it on vista and by default, it installs to C:\NeoMallers so you must have unknowingly changed the folder for some reason[/quote] It's illegal!? Am I going to get in trouble!?! :P All I know is my computer is freaking evil sometimes so yea I will just start all over haha. Thank you and I will post an update in a min...wish me luck! :P -------------------- Want to be part of a 4 Mil NB ad? Go Here: http://www.neopets.com/~Lideus Are your pets hungry? Go Here: http://www.neopets.com/browseshop.phtml?owner=hamstergirl3350