Shop front just got cleared by TNT :( plus a warning.

Submitted by frwooar on Wed, 18/08/2010 - 3:06pm
i haven't even edited it for a while besides standard mall banner updates o_o did this happen to anyone else / what kind of reasons are shop fronts cleared for? i did have links to specific items and a neomallers counter but nothing out of the ordinary i think.
Forums: 
Public - The Lobby - Shop Advice
  • 5519 reads

I would create a ticket to find out what specifically was wrong. Being TNT, the answer will most likely be 'You did something against the rules', without actually telling you anything, but either way it will be good for general knowledge here. I have not heard of this from anyone in our mall. I assume you had also checked your shop front recently to make sure the new filters didn't break anything? There are many broken shops out there, and TNT may be 'clearing' them in an effort to get rid of the old broken code, though I wouldn't think a warning would come with that.
zixianna | Wed, 18/08/2010 - 3:18pm |

what did the warning say ----------------------------- [color=purple]Contrary to popular belief, the Irish and I are not married[/color]
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Wed, 18/08/2010 - 3:59pm |

Sorry but it reminds me of that kid movie umm Chicken little, (One little slip) by the barenaked ladies lol Oh look bubbles!!! http://www.neopets.com/browseshop.phtml?owner=kazzey_happy_bubble
Oh look bubbles!!! http://www.neopets.com/browseshop.phtml?owner=kazzey_happy_bubble
kazzey_happy_bubble | Wed, 18/08/2010 - 5:03pm |

Very sorry to hear that :(
lalalisa25 | Wed, 18/08/2010 - 6:07pm |

"You have received an official warning from the Neopets Team for violating the Neopets Terms and Conditions. Your shop was found to have bad HTML which made it difficult to load, purchase items or see prices from your shop. Your shop description has been cleared. If you continue to break the rules, your account will be permanently frozen. To see a list of Neo Rules, please visit http://www.neopets.com/chatrules.phtml. Please do not reply to this NeoMessage." i don't think my shop front was broken though, i've checked it recently. and if it was would i get a warning? who do i contact about a ticket? -o0firewings0o
-o0firewings0o
frwooar | Wed, 18/08/2010 - 8:41pm |

I think if it was broken in such a way that people wouldn't be able to see the items or the prices, it's definitely against the rules and that would warrant a warning. Maybe it looked ok in your browser but not in others?
faith_starr | Thu, 19/08/2010 - 1:02am |

Sometimes shops look different in each browser, so maybe in one of them your text (for prices) and background color were the same, so someone reported it? Or very huge and slow loading graphics perhaps [hr][size=11]Wearable Clothing for your pets! www.neopets.com/browseshop.phtml?owner=_jaspeh_&misc 4mil Independent Ads http://www.neopets.com/~SicalliaRomeo [/size]
[hr][size=11]Training, Luck & Medicine! ^_^ www.neopets.com/browseshop.phtml?owner=_jaspeh_&misc#c [/size]
_jaspeh_ | Thu, 19/08/2010 - 4:10am |

[quote=frwooar]i don't think my shop front was broken though, i've checked it recently. and if it was would i get a warning? who do i contact about a ticket?[/quote] http://www.neopets.com/help.phtml Submit a ticket -> Other -> My Answer is Not Here -> Issue Type = Warnings and Suspensions. Be sure to include the Neomail you received as well (not that they won't have it on record, since they keep official Warnings for some set amount of time). Be polite in your writeup for any chance at a civil answer, and please post their response here, as we'll all be interested in learning from it :)
zixianna | Thu, 19/08/2010 - 8:57am |