Mall banner links not working

Submitted by EWP on Mon, 06/09/2010 - 10:46am
I am sorry if I'm posting this in the wrong place, and I'm sure it has already been answered. PLease direct me to the fix if you don't mind. Our banner links are sending shoppers back to the Neopets Index Page instead of our shops. the address bar still contains the name of the shop that should have been linked. HELP!
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Help & Support (Counter/Portal)
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EWP speaks :o Barnes & Neobles http://www.neopets.com/browseshop.phtml?owner=desperately_yours&misc
525,600 Minutes http://www.neopets.com/browseshop.phtml?owner=desperately_yours&misc
desperately_yours | Mon, 06/09/2010 - 11:33am |

hey! are you implying that I don't talk? Posts: 53 There - see? I talk. You can hardly shut me up! :) Anyway this was a double-post in error, so I guess I'll be losing one of those Posts.
EWP | Mon, 06/09/2010 - 8:16pm |

Please provide a link to an affected shop. Chances are this is a Neo code related issue, and not the fault of your banners from the sounds of things since I went on vacation.
zixianna | Mon, 06/09/2010 - 10:23pm |

you have to make sure you use the entire page address. for example: http://www.neopets.com/browseshop.phtml?owner=o0o_bythesea_o0o and not /browseshop.phtml?owner=o0o_bythesea_o0o and use "
crisbythesea | Tue, 07/09/2010 - 6:53am |

Well, I've tried everything mentioned and more, but it's not working. But in looking up what other shops have for their pages, I see no one else has operating gotopage links either, so I'm just taking them down til I see it's working again. Thanks for the help anyway, neomallers people. :)
EWP | Thu, 09/09/2010 - 10:22pm |

Cris was right. You need to make sure you have the slash / in front of the browseshop in the coding as in /browseshop.phtml? The same thing happened in our mall, the slash key disappeared so everyone had to reinsert it .
nickyrach | Fri, 10/09/2010 - 6:32am |

For the "go to" page counters in shops, tnt messed with the coding and and any link containing the & symbol is cut off and wont work.
perpette | Fri, 10/09/2010 - 2:51pm |

And here is the oh so helpful response when I reported that as a bug: [quote] Dear zixianna, A solution for your issue has been suggested. Thank you for writing! There are many areas of Neopets where you can add HTML in order to give your pages a customized look. For instructions on basic HTML, please check out our guide, here: (http://www.neopets.com/help/html1.phtml). We cannot provide any additional help with writing HTML and CSS, or customizing any guild, pet page, or user lookup. Our HTML filters are in place for a reason and you will need to make sure any code you create fits within our rules and filters. We can’t help you modify code to fit into your Neopets account. Please remember to NEVER give out your account information -- someone claiming to be able to use HTML on your account is likely to be a scammer. Allowing someone else onto your account for any reason is considered cheating! Also, please do not cover, hide or alter the stats, trophies or account information on your user lookup or pet description. All your stats and navigation links must be visible. Charlotte K[/quote]
zixianna | Fri, 10/09/2010 - 2:58pm |

[quote=perpette]For the "go to" page counters in shops, tnt messed with the coding and and any link containing the & symbol is cut off and wont work.[/quote] I'm not sure if I understand correctly. Are you saying that my navigation bar in my shop (http://www.neopets.com/browseshop.phtml?owner=1434sweet#p) cannot be fixed?
WOW! Selling: Maps, Neggs, Stamps, Coins, Cards, ETC! http://www.neopets.com/browseshop.phtml?owner=1434sweet#p
1434neopets | Fri, 10/09/2010 - 8:48pm |

deleted double post. See next one. *kicks lag-monster*
EWP | Fri, 10/09/2010 - 9:03pm |

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