Completely Remove Portal?

Submitted by alygator on Sun, 11/12/2011 - 7:45am
I need to remove Portal from my computer for two reasons; one is that I am trying to use older software which clashes with portal, and two is I don't use Neopets much anymore. I've tried using the Windows Add/Remove Program thing but it won't fully remove it - all the thing does is take the icons away, because I can still run Portal after the supposed removal. Is there any way to get rid of everything - the installer, software, EVERYTHING. I really need the program that's clashing with it, and it's clashing via the installer. My computer now thinks everything uses the NeoMallers Portal Setup and it's installing nothing. HELP! - Greenstar
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Help & Support (Counter/Portal)
  • 4298 reads

You can remove the c:\neomallers folder But sounds like something corrupted. The best approach would be to reinstall neomallers portal so it fixes it, and then remove it Also, portal should not interfere with other programs. It is fully compatible with Windows XP, Vista, and 7. Untested in 8 though ----------------------------- [color=purple]Are you protected?[/color] http://www.neopets.com/~punchback_bob CG information & more
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Sun, 11/12/2011 - 8:40am |

There are alot of programs that clash with windows 7. If you instaled N.Mallers along time ago that may be the problem. A lot of programs aren't supported because Microsoft just thought nobody used them anymore. Good luck getting your new OS to recognize your printer. http://www.neopets.com/browseshop.phtml?owner=billhenderson2 http://www.youtube.com/user/FULLiMMERSIONSTUDIOS
http://www.neopets.com/browseshop.phtml?owner=billhenderson2 http://www.youtube.com/user/FULLiMMERSIONSTUDIOS
Billhenderson2 | Mon, 12/12/2011 - 12:05am |

Sadly, Saudor, your suggstion did not work. It still brings up the NeoMallers installer when I try to install various programs. *fail*
alygator | Mon, 12/12/2011 - 8:15am |

the installer files are in c:\windows\system32 if you are using a 32 bit version of window. c:\windows\syswow64 if you are using 64-bit. The installer is actually a generic installer and not specific to the portal. You can try doing a restore to whenever it was working though But that being said, that is the first time i heard of it doing that
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Mon, 12/12/2011 - 5:27pm |

Okay, I'll check those folders. I know the installer's generic - it just brings up the actual 'install NEoMallers Portal' thing. And it starts to install Portal again. ._.
alygator | Sun, 18/12/2011 - 3:09pm |