Portal Problems??

9 posts / 0 new
Last post
o00angel_wings00o
o00angel_wings00o's picture
Offline
Last seen: 13 years 2 months ago
Joined: 28/10/2009 - 2:25pm
Portal Problems??
I have portal 9.5 and when I went to open it today it gave me this message.. Missing Files. Unable to convert database system to 6.8.1. Your probably using a database system that is very outdated or no longer recognized by Neomallers Portal. And then it doesn't update or anything, it just X's out. =( anybody know what is going on?
saudor
saudor's picture
Offline
Last seen: 1 day 14 hours ago
Joined: 10/06/2007 - 12:30pm
Create a new profile and start over or keep using the old one. This is what happens when people neglect updating.
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
o00angel_wings00o
o00angel_wings00o's picture
Offline
Last seen: 13 years 2 months ago
Joined: 28/10/2009 - 2:25pm
I HAVE been updating, and I don't want to start a new profile because I'll lose all my information. It wont even let me log on, so I can't use the "old" version.
o00angel_wings00o
o00angel_wings00o's picture
Offline
Last seen: 13 years 2 months ago
Joined: 28/10/2009 - 2:25pm
Is there a way to keep all my stock information, and still get the newer version? I updated when the portal told me to last time, I thought it automatically told you to update, that's why I have 9.5
saudor
saudor's picture
Offline
Last seen: 1 day 14 hours ago
Joined: 10/06/2007 - 12:30pm
Did you make any changes to the directory structure? Also, this thread might help: http://www.neomallers.com/node/2477
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
o00angel_wings00o
o00angel_wings00o's picture
Offline
Last seen: 13 years 2 months ago
Joined: 28/10/2009 - 2:25pm
I'm not sure what you mean by changes to the directory structure? But I didn't tinker with anything if that's what you mean. It was working properly last night, and has successfully been updated through the portal before. thanks for the link, let me go check it out =)
o00angel_wings00o
o00angel_wings00o's picture
Offline
Last seen: 13 years 2 months ago
Joined: 28/10/2009 - 2:25pm
Well, they have the same problem with me, but that thread didn't really seam to solve it, the other girl came in with her problem and kind of trailed the direction elsewhere. " it's not an error. It's trying to convert the database into the new system because it cannot find a valid key that tells the portal what format the DB system is in. Disable all security programs and run in admin. Chances are your firewall or something is screwing it up. Or create a new profile and see if that works. " I created a new profile and it works fine, but when I try to log into myself again, it still gives me that same error =(
saudor
saudor's picture
Offline
Last seen: 1 day 14 hours ago
Joined: 10/06/2007 - 12:30pm
well try opening up that said file and pasting its contents here
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
o00angel_wings00o
o00angel_wings00o's picture
Offline
Last seen: 13 years 2 months ago
Joined: 28/10/2009 - 2:25pm
How do I do that please?