I hope you get your account back! Neo-Home & Garden ~ http://www.neopets.com/browseshop.phtml?owner=ladytaelorae

i cant be sure, i just thought so from what i have seen. people keep saying they were stocking their shops or buying stuff on neo and then BAM hacked :/ really, its beyond my understanding why tnt doesnt fix their security :(

Hey Texas. So sorry this happened to you!!! At least you've been in contact with them and it sounds like you should get it back My friend got hacked the other day and her nps were gone from the back, even though she had a pin on it!!! I didnt even know that could happen???

Hmmm. I dont know. I just read yesterday that it's possible to run bad code off a simple "jpg" image. Need to look into that more and then disable that feature on this site if needed

Yikes I'm so sorry that happened to you. I was confused in your PM and thought you were talking about someone else getting frozen. :( I hope TNT gives you back your account asap!

As far as I know.. key loggers can be attached to a jpg, but in that instance I believe you would still have to download the file or open it via email and that activates the exe part of it. there is an instance of jpeg via viewing it in your browser, but I *think* you had to use the properties selection and "view image". Last I heard it was patched with SP2 (not sure about vista) texas was also stocking from shops, so we aren't 100% sure where she picked it up. I had heard about around of people not too long ago happening upon it while stocking and finding "good deals" It kept me out of the sniping scene for at least a month until I stopped hearing any mention of it. texas.. dont give up hope yet. It might take you several emails back and forth, but I believe you will get your account back! Hang in there hun!

Well if it's been patched in SP2, i think vista is ok since Vista SP1 or even vista without any service packs came out much later. But who knows, there might be another hole =/

there are always holes *unsure* Thinking about it too much can really make a person afraid to ever go near the computer.

Sorry about your account and I hope it all gets straightened out soon. :( A friend of mine lost her draik and her account recently too. I don't think she has any indicaton of when she'll get it back. Another person I know lost her pet when someone broke into her account and she was told she can't get it back (not sure if either one had a PIN). It just seems like things are picking up again, though I guess that can also be because school is out for a lot of people.