log files for portal 7

Submitted by returnzork on Sun, 19/07/2009 - 2:50pm
Can any one get me the log files for it? It keeps on popping up with "settup fatal error: Unable to generate installation log file."
Forums: 
Help & Support (Counter/Portal)
  • 5840 reads

try reinstalling the core
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Sun, 19/07/2009 - 3:05pm |

I cant since it pops up with "Setup fatal error: Unable to generate installation log file." I dont have core installed.
returnzork | Sun, 19/07/2009 - 3:20pm |

You must install the core first as stated on the tutorials and download page or it will not work and you will run into problems.
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Sun, 19/07/2009 - 3:21pm |

I will post pics
returnzork | Sun, 19/07/2009 - 3:28pm |

Hmm. Sounds like there's a security program installed. By any chance, do you have Windows SteadyState enabled? You might have to disable these security software temporarily while you install the portal
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Sun, 19/07/2009 - 3:42pm |

i dont have steady state
returnzork | Sun, 19/07/2009 - 3:43pm |

yea I dont have it.
returnzork | Sun, 19/07/2009 - 3:51pm |

The other possibility is to reboot your computer in safe mode (press F8 right before the windows logo pop up) and then run the installer
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Sun, 19/07/2009 - 3:54pm |

ok i will try
returnzork | Sun, 19/07/2009 - 3:55pm |

Thanks it now works!!
returnzork | Sun, 19/07/2009 - 4:09pm |