Bad install

Submitted by lestat01 on Sat, 26/12/2009 - 3:36pm
Hi, I've been trying to install the sales tracker but something weird happens. I download the file (yes, the right one), open it, install it, nothing wrong happens, I get the message of sucessfull instalation but... when I go to the folder there's only 2 files there (see screenshot). It's getting frustrating. I'm using Windows Vista. Thanks in advance for the help.
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Help & Support (Counter/Portal)
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Odd :o I'm gonna reboot into windows 7 then --------------------------------------------- Celebrate [color=red]Xmas[/color] at [color=green]Xmart[/color]. Buy a tent for your pet today! http://www.neopets.com/browseshop.phtml?owner=dmitri_stanislaus
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saudor | Mon, 28/12/2009 - 4:25pm |

I'm using Windows XP (same operating system I was using on my first install of the portal program) if it's of any help.
cerberus_neo | Mon, 28/12/2009 - 4:32pm |

Ok i just ran the new one through windows XP and Windows 7 in a new directory and it works (all files are installed correctly). The old one however did not --------------------------------------------- Celebrate [color=red]Xmas[/color] at [color=green]Xmart[/color]. Buy a tent for your pet today! http://www.neopets.com/browseshop.phtml?owner=dmitri_stanislaus
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Mon, 28/12/2009 - 4:36pm |

I just deleted my older installer, re-downloaded and installed in a new directory, same issue. 2 text files, one called Credits and the other ST6UNST. I just don't get it.
cerberus_neo | Mon, 28/12/2009 - 4:40pm |

Wow... I'm glad that contrary to popular belief I'm not an idiot that can't install a program if his life deppends on it. Thanks cerberus_neo for your way around it. It does work, I had to manually register one of the .dll's since I'd never had the program before, but that was no problem. And the program is really great.
lestat01 | Mon, 28/12/2009 - 4:44pm |

Yeah it's weird since it works perfectly for me now. Dont know about the other people here since they have stopped responding/or havent tried the new installer --------------------------------------------- Celebrate [color=red]Xmas[/color] at [color=green]Xmart[/color]. Buy a tent for your pet today! http://www.neopets.com/browseshop.phtml?owner=dmitri_stanislaus
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Mon, 28/12/2009 - 4:44pm |

At least there's an alternative which works, I just don't understand what's interfering with the installer. If there's anything I can do to help resolve the issue, provide information about my computer or anything please let me know. I'd be glad to lend a hand if possible, although bear in mind I'm not very knowledgeable in computer talk =P
cerberus_neo | Mon, 28/12/2009 - 4:48pm |

Well what you can do is install teamviewer (i think there's a thread about this somewhere and send me the 9 digit ID and access code over PM and i can take a look at it myself) Anyways I gotta reboot back into XP since all my stuff is on there :P EDIT: Ok i'm back into XP now --------------------------------------------- Celebrate [color=red]Xmas[/color] at [color=green]Xmart[/color]. Buy a tent for your pet today! http://www.neopets.com/browseshop.phtml?owner=dmitri_stanislaus
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Mon, 28/12/2009 - 4:50pm |

http://www.neomallers.com/node/2268?page=1 teamviewer stuff is somewhere there --------------------------------------------- Celebrate [color=red]Xmas[/color] at [color=green]Xmart[/color]. Buy a tent for your pet today! http://www.neopets.com/browseshop.phtml?owner=dmitri_stanislaus
----------------------------- [color=purple]Protect your account[/color] http://www.neopets.com/~punchback_bob CG information & more
saudor | Mon, 28/12/2009 - 4:56pm |

PMed you the info, not sure if I've done this right though.
cerberus_neo | Mon, 28/12/2009 - 5:00pm |

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