She is lost forever to me now. :`( Goodbye my sweet pet. I loved you for so long and now you're gone.

The 'original' adopter's account was 6 years old, but they were practically TAUNTING me that they wouldn't give me my pet back. And oh wow, the person who traded for her cearablueberry is quitting it says on her lookup!! That is even more heartbreaking for me :( If anything I would want her to be in a good, loving home, where I know she would be taken care of - not abandoned forever. I just dont understand how people can be so mean. I can only prey that TNT returns my pets to me. They say they cannot return neopoints or neoitems, but they don't mention that they can't return neopets..... so I'm keeping my fingers tightly crossed

So my account was hacked on March 1st. On March 2nd TNT emailed me back saying that I entered some info incorrectly. (Okay take a breath - reemail) No response from them at all. I had pretty much given up that I would ever get a response from them - especially with all the recent hacks that have been going on left and right. This morning, able to log on fine... Then, I go to claim one of those premiums SHHs and it took me to a log in screen... (weeeird) So I type in neopets.com and try to relog in that way. And now, NOW, my account is iced.... UGH And I check my email.... still no response from them... So now I have to RESUBMIT my claim, and hope they respond to me in a timely manner this time... Ugh, I hope I'm not locked out for weeks... *sigh* Sorry, I just had to get that off my chest. I'm so frustrated.