Help & Support (Counter/Portal)

Need help? Found a bug? Post here. Please try to include screenies if possible. Do NOT pm anyone because that defeats the purpose of this forum. *** NOTE: This forum is for NEOMALLERS.COM site specific topics only.

Update item error

System info... I am using Windows 7 64 bit/English/ Service pack 1 and Firefox 14.0.1 I am having an error pop up after I paste and process my last shop front page. Everything goes fine until it searches for out of stock items. It stops at 74% and on item 1243 of 1664 and gives me an item update error. Please see the screen shot attached for the actual error message. Thanks in advance for all of your help.

Portal problem

I've been using the portal a lot over the last couple of weeks to keep track of my shop stock, sales and customers but for some odd reason when I opened it today all of my sales and statistics had disappeared *unsure* It still states my overall statistics on the main screen, but I can't view any graphs or statistics found through the sales history section. I can still view my customers and all the details they had but all the statistics from my sales and profits have vanished. Is this permanent or is there some way I can get them back?

Shop counter problems!!

So I'm new here and I wanted to get a shop counter (and I did). So when I went to put it in my shop and I went to the shop front and the counter was like on the left side. Isn't supposed to be in the middle? Also on the counter it says Today: -- . And then I thought I did something wrong soo I took it off and posted the code again and the other numbers changed but it was still on the side and the Today still said --. And I know people visited my shop. Soo please help me out here!!!!!!!! Also I have a mall banner and a shop layout.