So, one of the things I always think is that 'we have lots of ideas, complaints, suggestions' that we think TNT should implement/fix/whatever. But if all we do is bitch about it, or submit the occasional random ticket, then I'm sure nothing will get done.
What I propose is that we chat about problems and things we'd like to see fixed/changed, and then submit these ideas en masse to TNT. This has probably been tried before, but at least there's a nice new ticket system for us to try to break by filling it with our suggestions!
This is probably like trying to herd cats, but I figured I'd put this idea down here and see if anyone was receptive to it. If so, we can even make generic little things people can copy/paste, or easy links to the ticket system, etc etc, and a nice list of topics that we currently are pushing.
Comments and feedback on this comments and feedback idea are encouraged/appreciated!
[quote=zixianna]So, one of the things I always think is that 'we have lots of ideas, complaints, suggestions' that we think TNT should implement/fix/whatever. But if all we do is @#!*% about it, or submit the occasional random ticket, then I'm sure nothing will get done.
What I propose is that we chat about problems and things we'd like to see fixed/changed, and then submit these ideas en masse to TNT. This has probably been tried before, but at least there's a nice new ticket system for us to try to break by filling it with our suggestions!
This is probably like trying to herd cats, but I figured I'd put this idea down here and see if anyone was receptive to it. If so, we can even make generic little things people can copy/paste, or easy links to the ticket system, etc etc, and a nice list of topics that we currently are pushing.
Comments and feedback on this comments and feedback idea are encouraged/appreciated![/quote]
[color=gray]Lol this just kind of made me think of when Michael Jackson died, several search engine sites went down because there was too much traffic... It would be funny to send in so much stuff that it freezes up their ticket system due to overload. *lol*[/color]
---
[color=blue] From the land where Funny is a smell and Peachy is an emotion... [/color]
[color=Gray]Good Idea: Feeding stray kittens in the park.
Bad Idea: Feeding stray kittens in the park... to a bear.[/color]
[color=gray]So lets see... Some things we've been griping about:
http://www.neomallers.com/forum/13
Too many people getting frozen without cause, they've got to give people their accounts back when they "Freeze for Protection".
The site lags WAY too bad.
The map piece names need to be changed to represent which piece you're getting.
They need to stop changing tons of titles to items that don't matter, especially in clothing.
There needs to be more people working on the contact systems, because it takes a long time for anyone at TNT to respond to anything.
That's the mains of what bugs me, besides the CGers, that I can think of right now.
[/color]
---
[color=blue] From the land where Funny is a smell and Peachy is an emotion... [/color]
[color=Gray]Good Idea: Feeding stray kittens in the park.
Bad Idea: Feeding stray kittens in the park... to a bear.[/color]
Speed of their support
My support ticket went from open to work in progress on the 27th July and still no word
Pets paradise Mall 3 Branches Info
http://www.neopets.com/~Shizukeo
[quote=davymuncher]There needs to be more people working on the contact systems, because it takes a long time for anyone at TNT to respond to anything.[/quote]
They ARE actually hiring a Customer Support person, so while that may not fix the issue, at least it's the right direction for that one.
Thanks for the summary, if enough people like this idea, I'll start with those and run with it :)
If I were to try and herd cats, I'd get one of those lasers and make 'em chase it where I'd want them to go :D.
Complaints?
Retire more junk items that sit in shops.
Rolling Restocks: Bring them back!
Make the SW not search the same set of letters twice in a row (or 5 times :K)
Release some new petpets 0:-)
Make HPD also Double NP from all Games Day :O Or one day a month you can send scores 10 times, like during the Game Challenge.
Uuuummmmmm...Any other time I could think of more stuff *unsure*
[quote=Artemis]If I were to try and herd cats, I'd get one of those lasers and make 'em chase it where I'd want them to go[/quote]
I tried that with my cat. Instead of chasing the laser, he just turned around and gave me a 'Come on, really?' look *lol* Cats...
:D.
[quote=Artemis]
Retire more junk items that sit in shops.
Rolling Restocks: Bring them back!
Make the SW not search the same set of letters twice in a row (or 5 times :K)
Release some new petpets 0:-)
Make HPD also Double NP from all Games Day :O Or one day a month you can send scores 10 times, like during the Game Challenge.
Uuuummmmmm...Any other time I could think of more stuff *unsure*,[/quote]
*lol* Uh oh, I may be opening the door to TOO many ideas!
Now, I will say I think anything we totally spam them on should be either - something that is broken and needs to be fixed, or site wide improvements. Of course, the more ideas that are there, the more people can say 'that's important to me!', and then the Cat Herd can trample off in that direction *lol*
[color=gray]So maybe we should flood them with tickets about the petpage's failure to sage glitch.[/color]
---
[color=blue] From the land where Funny is a smell and Peachy is an emotion... [/color]
[color=Gray]Good Idea: Feeding stray kittens in the park.
Bad Idea: Feeding stray kittens in the park... to a bear.[/color]
I submitted a ticket for that myself earlier.
My biggest complaint in the ticket wasn't even that the Petpage updating was broken, it's that they broke it without making any announcements (which is their normal mode, and THAT'S what really needs to change the most I think.... there's an Official TNT Board.... USE IT!)
For the current issues, I say flood away however you like, for the future, I'd LOVE to have a weekly campaign - pick one or two issues every week and everyone spams them on those issues! Public Action Grassroots on Neopia! Mwahahaha!
[color=gray]That sounds like a pretty good idea :)
Grass roots is one way to say it, I've also heard this idea called snowballing the site more often.
Though it would be fun to snowball the physical neopets building next winter too *lol* *lol*.[/color]
---
[color=blue] From the land where Funny is a smell and Peachy is an emotion... [/color]
[color=Gray]Good Idea: Feeding stray kittens in the park.
Bad Idea: Feeding stray kittens in the park... to a bear.[/color]
Pages