I've learned through trial and error that Neopet's coding is no longer allowing the word "base" to be linked at all. It is immediately changed to "invalid words." Therefore, if you have a username with something like baseball in it, you can't link to your user look up, your shop, gallery, etc. A maller of mine is dealing with this problem at the moment, but his ticket has remained unanswered by TNT. I also sent something in with no response. I'm sure they are overwhelmed with the amount of frozen accounts at the moment. Is there a way around this that anyone knows about?