Frozen for helping!

I am SO pissed off right now. Someone hacked into my husband's account beginning of the week. They deleted his email and changed his password. I reported for him. Now they froze my whole family. The only way we are even linked if being neofriends and I have the main account and the rest of my family have subaccounts. I can not believe they would freeze my account or my children for me reporting
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They might have frozen everybody for protection. I'd appeal to get it back. *** [size=10]Current shop size: 129/700 www.neopets.com/browseshop.phtml?owner=nioe_yemar&misc Owner of The Rainbow Fields Mall! www.neopets.com/~Mynynae - Places to Go, Things to See![/size]
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Yeah they probably did. He probably even tried to get into the other accounts. who knows
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I'm so sorry about this *cry* Protection could be the case and I think and sincerely hope that everything works out and that an appeal would recover your account...best of luck! :(

I just don't get why they would freeze my children. They rarely play. I am MAJORLY upset since our premium just renewed...figures it billed on the 18th Neo-Home & Garden ~ http://www.neopets.com/browseshop.phtml?owner=ladytaelorae
Neo-Home & Garden ~ http://www.neopets.com/browseshop.phtml?owner=ladytaelorae

With the pins on neopets do they seriously add any protection? Neo-Home & Garden ~ http://www.neopets.com/browseshop.phtml?owner=ladytaelorae
Neo-Home & Garden ~ http://www.neopets.com/browseshop.phtml?owner=ladytaelorae

I'm so sorry. When I was frozen, whoever got into mine somehow got my pin too. They say they can't, but all I know is no one at my house but me when this happened, and I was restocking my shop when it happened. So, I'd always have a pin just in case, but the last time I was frozen when I was hacked it didn't help. They got all my cash, my trading post items, and they transferred my pea chia, Masterpeas. My bank and my pet pounding was pinned, and it didn't help. I got my account back in about a week after sending in a premium report. Put any information you can remember about each account. The last time it happened I didn't even bother with the side account, because those forms are a pain, but filling them out gets attention faster then the regular forms. I hate this happened to you. I think it is super weird they froze all of you.

The only thing I can think of why they froze all of us is after my husband realized what happened we had the kids go into their accounts change passwords and put pins. My oldest adopted my one husbands pet that was in the pound. My youngest son when he logged in popped up and error saying the email was deleted. Which meant someone hacked his account but did not change the password. I just don't get it. We use firefox we have a firewall...even my phone company can not get into my computer how can they get this info. Neo-Home & Garden ~ http://www.neopets.com/browseshop.phtml?owner=ladytaelorae
Neo-Home & Garden ~ http://www.neopets.com/browseshop.phtml?owner=ladytaelorae

well i hope you get your acc back soon yeh arenet pins enough

I am sorry to hear about your loss. I hope you and your family get your accounts back safely :( I am wondering though, if we were to not save neopet cookies then would it then not be possible to get CG'd ? (I'm hoping dimtri sees this question lol) ------------------------------- See my new screenie petpage? (: http://www.neopets.com/~TKDChampion www.youtube.com/TKDJamesPakTKD Check out my Martial Arts samplers =)
------------------------------- www.youtube.com/TKDJamesPakTKD Check out my Martial Arts samplers =)

[quote=TKDJamesPakTKD]I am sorry to hear about your loss. I hope you and your family get your accounts back safely :( I am wondering though, if we were to not save neopet cookies then would it then not be possible to get CG'd ? (I'm hoping dimtri sees this question lol) if you unable cookies you cant stay logged into neo. the second you delete cookies, you get logged out ------------------------------- See my new screenie petpage? (: http://www.neopets.com/~TKDChampion www.youtube.com/TKDJamesPakTKD Check out my Martial Arts samplers =)[/quote] --Manic http://www.neopets.com/browseshop.phtml?owner=tehubermanic
http://www.neopets.com/browseshop.phtml?owner=tehubermanic

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